Frequently Asked Questions
Everything you need to know about our premium blends and delivery.
How should I store my tea to maintain its freshness?
To preserve the delicate aroma and flavor, store your tea in a cool, dry place away from strong odors and direct sunlight. We recommend using an airtight container or keeping it in its original foil-lined packaging.
Are Ahmad Tea products suitable for vegans and vegetarians?
Yes, all our standard black, green, and herbal teas are suitable for both vegans and vegetarians as they contain no animal-derived ingredients.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on opened tea products. However, if your order is damaged or incorrect, please contact our support team within 14 days for a full refund or replacement.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your tea bags biodegradable?
We are committed to sustainability. The majority of our tea bags are made from natural plant fibers and are plastic-free, making them compostable in municipal waste systems.